First their milane theme v2 is broken for mobile. They failed to fix it several times. I asked for a refund. They said no. Shape Boot Strap gave me one. This is Theme Turn's response.

Edited to avoid breaking rules.

Smile Buddy <[email protected]> Tue, Nov 15, 2016 at 10:38 AM
To: Matt Weber <[email protected]>
We didn't have the option to give you refund.
Only shapebootstrap could. Good that you found your fucking money. and wasted our time too. just f*** yourself.

Edited to avoid breaking rules.